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Returns & Exchanges

How do I do a return or exchange?

You can start your exchange or return online: Visit our Returns and Exchanges Page. Print theshipping label, and bring your item to the carrier listed on the label. The window to process the return is 30 days after the package is delivered. Packages

How to do an international return?

Your return can be completed through our international returns portal. Click here: start my international return.

Psycho Bunny items purchased at other retailers

Returns or exchanges must be handled with the retailer from which the item(s) were originally purchased in accordance with that specific retailer's return policy. Psycho Bunny can only facilitate returns for orders placed through psychobunny.com.

Exchanges

You can start your exchange or return online: Visit our Returns and Exchanges Page.Print the shipping label, and bring your item to the carrier listed on the label.For additional information or if you have any questions, please contact us via emailcu

Can I return or exchange a Psycho Bunny product that is marked down by 50% during a sale?

No, all Psycho Bunny products that are marked down by 50%, or more, are considered final sale and cannot be returned or exchanged. Please make sure to review your order carefully before submitting it, as we cannot make any changes once it has been pr

Can I return or exchange my online order in-store?

You can take your online purchase to one of our retail locations to complete a return or exchange. You will just need to bring the unworn and unwashed item along with proof of purchase. Please note, returns and exchanges must be completed within 30 d

When will I receive the refund for my return?

Once we receive your package in our warehouse, your refund will be processed within 7-10 business days. Refunds will be issued to the original method of payment. We cannot issue refunds to multiple credit cards or other accounts. Please allow an addi