All articles

Returns & Exchanges

How do I do a return or exchange?

You can start your exchange or return online: Visit our Returns and Exchanges Page. Print theshipping label, and bring your item to the carrier listed on the label. Kindly note that orders shipped outside the United States are not eligible for exchan

Psycho Bunny items purchased at other retailers

Returns or exchanges must be handled with the retailer from which the item(s) were originally purchased in accordance with that specific retailer's return policy. Psycho Bunny can only facilitate returns for orders placed through psychobunny.com.

Can I return or exchange a Psycho Bunny product that is marked down by 50% during a sale?

No, all Psycho Bunny products that are marked down by 50%, or more, are considered final sale and cannot be returned or exchanged. Please make sure to review your order carefully before submitting it, as we cannot make any changes once it has been pr

Can I return or exchange my online order in-store?

You can take your online purchase to one of our retail locations to complete a return or exchange. You will just need to bring the unworn and unwashed item along with proof of purchase. Please note, returns and exchanges must be completed within 30 d

When will I receive the refund for my return?

Once we receive your package in our warehouse, your refund will be processed within 7-10 business days. Refunds will be issued to the original method of payment. We cannot issue refunds to multiple credit cards or other accounts. Please allow an addi

Holiday Return Policy

Psycho Bunny products purchased from our own stores or www.psychobunny.com from November 15th, 2024 to December 25th, 2024 may be returned or exchanged with the original receipt, unworn merchandise and original tags intact, until January 14th 2025. A