Can't find the answer you're looking for? Send us a message and we'd be glad to help!

Send us a message through WhatsApp anytime, day or night (24/7). This number does not support live phone calls.

Psycho Bunny

Get quick and reliable support for all your Psycho Bunny product inquiries. Our experienced support team is here to assist you 24/7.

Psycho Bunny Help Desk | Expert Support for All Your Needs

Can I change my order?

Can I cancel my order?

How do I check my order status?

Order Status

Taking care of your Pima cotton

Taking care of cotton / polyester / spandex blends

Taking care of your 100% polyester

Where to find us?

Do you offer gift cards?

How long are gift cards valid for?

Can I exchange a gift card for cash?

Products & FAQs

How do I do a return or exchange?

Psycho Bunny items purchased at other retailers

Can I return or exchange a Psycho Bunny product that is marked down by 50% during a sale?

Can I return or exchange my online order in-store?

When will I receive the refund for my return?

Free US Returns

Returns & Exchanges

When will I receive my online order?

Where do you ship?

Shipping within continental US

Shipping outside continental US and internationally

What if my order has been marked as delivered, but I haven’t received it?

Shipping & Delivery

What is buy online purchase in-store?

How do I know what items are eligible for the pick up delivery option?

Is there an additional cost for the pick up in store option?

How long will it take to prepare my order?

What do I need to bring to pick up my order?

What happens if I don't pick up my online order?

How can I modify my BOPIS order?

Buy Online Pick Up In Store

Which payment types do you accept?

Do you offer Buy Now Pay Later?

How does Klarna work?

How long should a refund take to reach me?

Payment & Billing